Ministry of Law reports sources of cases registered at Singapore’s Community Mediation Centre by unique case identifier. Annual CSV data from 2011 through 2015 document evolving referral categories, including finer splits from 2014 for police, HDB, town councils, MPs, and courts. Dispute-resolution researchers can analyse how neighbourhoods access mediation instead of litigation. Official metadata explains historical aggregation of direct-intake channels before 2014 for consistent time-series reading.
Shows source of registered cases through unique case identifier. Before 2014, the referrals from various sources were broken down into three main categories (Direct Intake, External Agency, Courts). From 2014, it is further broken down into the following categories: Direct Correspondence, Walk-ins, Applications through Contact Centre, External Agency Referrals (further broken down into 5 categories: Singapore Police Force (SPF), Housing and Development Board (HDB), Town Council, Member of Parliament, Others), Court-Ordered (Magistrate's Complaint) and Court-Ordered (Community Disputes Resolution Tribunal). Before 2014, the data reports "Direct Correspondence", "Walk-ins" and "Applications through Contact Centre" categories under the aggregated category titled "Direct Intake". The External Agency Referrals (Others) category includes referrals from other government agencies like NEA, NParks, AVA, Family Service Centres and Community Clubs.
Case-level records of intake source for disputes registered at Singapore’s Community Mediation Centre from 2011 through 2015, published by the Ministry of Law in CSV with case number and intake type. Supports community justice pathway analysis and mediation referral channel research.